Cyber security consulting & assessments

Microsoft 365 support, migration & licencing

Centralised user / data control

Cyber security training & phishing testing

Sharepoint, One Drive, Teams

Teams Telephony

Remote OS deployment / configuration

Antivirus, antimalware, device security

Asset purchasing & provisioning

Server monitoring & maintenance

Cloud migration

Local help desk support

Managing IT in a not-for-profit can be a real challenge. Budgets are tight, resources are limited, and the support you need is often hard to find. Infoxchange is the only Australian IT services provider focused solely on not-for-profits, with more than 35 years of experience serving the sector. Our systems, people and expertise are here to ease your IT burden so you can focus on your mission.

We reinvest in local communities through initiatives like Telstra Top-Up and Ask Izzy. Every customer has a dedicated Customer Experience Manager based in Australia, supported by a team of technical experts who speak plainly and act quickly.

What's more, being an Infoxchange customer doesn’t stop at IT support – you also get access to a broad family of technology solutions, including free tech training and discounted tech products.

We’re a friendly team who are here to help you and your mission. Talk to us today about your needs and see what's possible with Infoxchange IT Services.

We've been dedicated to serving not-for-profits since 1989. Our more than 270 not-for-profit IT services customers trust us to keep their systems and data secure, enabling them to deliver on their mission by making the most out of their technology.

Infoxchange guided us through (the transition from E1 to E3 licencing) seamlessly ... (they) conducted a comprehensive security health check that identified vulnerabilities and provided actionable solutions to fortify our defences ... 

Infoxchange truly understands the importance of responsive customer service, always going above and beyond to ensure our satisfaction, boosting transparency and accountability by providing customer-facing access to their ticketing system ... 

What sets Infoxchange apart is their commitment to success ... Their dedication to our organisation's security and success makes them a trustworthy and invaluable partner that we wholeheartedly recommend to any not-for-profit or business seeking top-notch IT managed services.

Stephanie Grant, Information Systems & Technology Manager, Youth Insearch Foundation

As a micro charity taking on ambitious goals, Take 3 for the Sea was not well supported with IT and digital transformation ... From the moment we made contact with (Infoxchange) to see what was possible, the relationship has been easy and delightful.

(Infoxchange) helped us to see what services were best for our needs, and even found us a grant to help cover the costs ... Dealing with the help desk is a delight – very different from our previous IT helpdesk encounters. The team on the helpdesk are always cheery and responsive and solve our problems.

They seem to really get that we are a small charity without much technical expertise and make the encounter easy and pleasant. Having the support of Infoxchange has made a huge difference to Take 3 for the Sea and empowers us to concentrate on saving the world, rather than fighting computers!

Jacquie Riddell, CEO, Take 3 for the Sea

To date, we have been very happy with the services provided by Infoxchange and highly recommend them to other not-for-profit organisations ... (they) played a pivotal role in transitioning us from a traditional onsite server setup to a 100% cloud-based environment ... they also helped us set up a SharePoint Staff Intranet and backup system ... 

Whenever we’ve had concerns or questions, Infoxchange has been helpful and responsive. No query is too big or small for them. Their prompt assistance has been instrumental in keeping our operations running smoothly and the help desk function for staff has been highly effective. Their problem-solving abilities and commitment to finding solutions have saved us time and headaches.

Cristina Gutierrez, Office Manager and PA to Executive Director, Victoria Law Foundation

If you'd like an IT services provider that champions real value for you and understands that you have to work with what you've got, send us your details for a 100% obligation-free chat.

Infoxchange acknowledges the Traditional Owners of the unceded lands of the Wurundjeri Woi Wurrung people of Naarm, the Kaurna people of Tarntanya, and the Turrbal and Jagera peoples of Meanjin on which we live and work. We acknowledge the importance of Country and First Nations people’s connection to it. We pay our respects to Elders past and present.

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