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Ask Izzy COVID reports

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Due to a rise in COVID-19 cases and multiple lockdowns across the country, thousands of Australians sought relief in the form of food, mental health support, financial aid and beyond. 

Our Data team has found that the number of people searching for drug and alcohol support services on Ask Izzy and other Infoxchange service directories has doubled since the peak of COVID-19 in 2020.

In our twelfth and final report in this series, we present the key emergent themes around how COVID-19 impacted the services searched for by vulnerable people in Australia on Ask Izzy.

We’ve broken down some of the latest data on how COVID-19 impacted searches for culturally and linguistically diverse, refugee and asylum seeker support services on Ask Izzy, in our eleventh of a series of 12 reports.

In the tenth of a series of 12 reports, we’ve broken down some of the latest data on how COVID-19 impacted the way people in Australia search for drug and alcohol support services on Ask Izzy.

How has COVID-19 affected searches for Aboriginal and Torres Strait Islander support services on Ask Izzy? Find out in our latest report.

In the eighth of a series of 12 reports, we’ve broken down some of the latest data on the way COVID-19 affected the way people in Australia searched for food assistance on Ask Izzy.

In the seventh of a series of 12 reports, we’ve broken down the latest data on how the COVID-19 lockdown impacted the way people in Australia searched for housing and homelessness support on Ask Izzy.

We've broken down some of the latest data on how COVID-19 affected the way Australians searched for Centrelink support on Ask Izzy in our sixth report in a series of 12.

In the fifth of a series of 12 reports, we’ve broken down some of the latest data on how the COVID-19 lockdown impacted the way people in Australia search for mental health support on Ask Izzy.

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