Technology for social justice
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Read the latest stories about how we’re using technology for good.

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The new "Connecting communities: Improving Digital Inclusion in Disaster-Prone Communities" report explores a solution to improve digital inclusion in disaster-prone communities. Connecting communities, a shared value partnership between the Australian Red Cross, Great Southern Bank and Infoxchange, is a new report that explores how to improve digital inclusion in disaster-prone communities.

Motivated by the bushfires that ravaged much of Australia in 2019/20, the partnership recognised people with low levels of digital inclusion are often worse-off in disasters, and set about to understand how we can better support people living in disaster-prone areas to improve their digital confidence and capability.

Using a human-centred design research approach involving over 130 people across Victoria, New South Wales and Queensland, the report identifies innovative solutions to help build community resilience and shares the stories of community members in disaster-prone areas.

Read the report here.


Getting involved

We hope this vital research is a starting point for further collaborations to build community resilience while improving digital inclusion and disaster preparedness. We're actively seeking funding partners to help us scale the impact of this work and community partners to collaborate on this opportunity to support their community.

To learn more please contact Anna Morgan, Social Innovation Lead at Infoxchange at [email protected]

In this post we’re excited to introduce you to PAG member and mental health advocate Elvis Martin.

We’re proud to report that the Infoxchange Dry July team raised over $2,500 to support our longtime partner Ovarian Cancer Australia!

Part 2: a design jargon buster

Due to a rise in COVID-19 cases and multiple lockdowns across the country, thousands of Australians sought relief in the form of food, mental health support, financial aid and beyond. 

Our “Greener Infoxchange” team share their top tips for reducing energy consumption and waste while working from home during COVID-19.

A new Digital Transformation Hub to help Australian not-for-profits build digital capability and resilience for a post COVID-19 world, is now live.

Part 1: An introduction to human-centred design

In this blog from our UX Designer Brendan Vella, learn how the Infoxchange Group is creating safer spaces for LGBTIQA+ employees and the broader community.

Bernadette Atkinson from the Koorie Heritage Trust tells us how technology played a vital role in supporting their communities through COVID and how we can better support Indigenous-led not-for-profits.

Our Data team has found that the number of people searching for drug and alcohol support services on Ask Izzy and other Infoxchange service directories has doubled since the peak of COVID-19 in 2020.

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