Technology for social justice
image description


Read the latest stories about how we’re using technology for good.

image description

Our SRS Client and Case Management System is 10 years old! To celebrate, we’ll be sharing a series of posts that celebrate the impact our system has made, as well as looking forward to our exciting plans for the future.

As the final instalment of this series, we look at some of the great new features we’re working on.


Better NDIS functionality

As the National Disability Insurance Scheme (NDIS) continues its rollout across Australia, we’re busy adding features and functionality that will make it easier than ever for disability organisations to manage their requirements.

In addition to our NDIS module’s current features, users will soon be able to link to rostering and scheduling, as well as being able to integrate with finance systems for fee-for-service.

Giving clients more control

Based on feedback we’ve received from across the country, we’re starting work on a new client portal.

This will allow clients who are receiving care to do things like manage their appointments, update their contact details and give feedback to service providers.

It’s all about empowering people with more control and knowledge over the services they receive.

Enhanced reporting

Our system’s reporting capabilities are about to get a whole lot better. In addition to the reports already available, we’ll soon be introducing a much more user-friendly interface and better data analytics.

This means users will be able to see and interpret their data in more ways than ever, allowing them to better report on the results and outcomes of their work.


To stay up to date on all these new features and more, sign up to our monthly newsletter.

Infoxchange teamed up with Micah Projects in 2007 to build our first customisable version of our client and case management application, SRS. In fact, Micah Projects were our very first SRS clients.

With a new look and feel for the site to be released in October, the Aboriginal and Torres Strait Islander flags have now been added to search results and service listings.

I CAN with MYOB is a new program that focuses on training mature jobseekers, return to work parents and people looking to build skills to support themselves in the digital economy.

 Last month our Youth IT Careers students had the opportunity to visit the J.P. Morgan offices to gain a better understanding of career opportunities within the field of IT.

We talk to Launch Housing about what sets our client and case management system apart in the not-for-profit sector.

More than 100 organisations have come together to accelerate action on digital inclusion with the launch of the Australian Digital Inclusion Alliance (ADIA).

See how far we've come with our client and case management system over the last decade.

Infoxchange receives $500 000 in funding from the NAB Foundation to help tackle family and domestic violence with Ask Izzy.

With the Not-For-Profit IT Survey now launched, we looked at how the survey’s insights will support organisations to make better IT decisions.

I’d like to know more