Technology for social justice
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Read the latest stories about how we’re using technology for good.

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Finding nearby support for Aboriginal and Torres Strait Islanders, who make up almost a quarter of those supported by Australia's homeless services, is often a struggle.

That’s all about to change with the release of the enhanced Ask Izzy mobile website that now allows users to search for dedicated housing, health, food services and much more.

The mobile website has also been redesigned to help Aboriginal people feel welcome and included when they are seeking support.

Since it was launched in January 2016 by Prime Minister Malcolm Turnbull, the original Ask Izzy mobile website has had more than 500 000 searches for help with over 10 percent of users identifying as Aboriginal or Torres Strait Islander.

Almost 80 percent of people who are homeless own a smartphone, and, Infoxchange CEO David Spriggs understood that mobile technology would provide an easy way to help people find available support.

“We believe Ask Izzy is a vital tool for individuals and organisations working with Aboriginal communities,” David said.

“It will help to find the right services to support people facing challenges.”

Dan Laws, Coordinator of the Aboriginal Homelessness Network at Ngwala Willumbong, has assisted Infoxchange to engage local communities and said this project has been a long time coming.

“Feedback from community has been one of ‘at last’ in terms of Ask Izzy’s helpfulness,” Dan said.

“As an Aboriginal person and one who works in the homelessness and family violence sectors, I have found the website to be beneficial to me as a reference guide, but more importantly to the people we support.”

New improvements to Ask Izzy include:

Aboriginal and Torres Strait Islander service listings can now be prioritised across a number of categories, including housing, health, support and counselling, legal and finding work.

  • Over 1500 Aboriginal and Torres Strait Islander services have been added or updated this year, meaning there are now over 16 000 Aboriginal and Torres Strait Islander services listed on Ask Izzy.
  • Ask Izzy was developed by Infoxchange in partnership with Google, REA Group and News Corp Australia. The Ask Izzy for Aboriginal Communities project was funded by the Victorian Government’s Public Sector Innovation Fund.

Ask Izzy was developed by Infoxchange in partnership with Google, REA Group and News Corp Australia. Ask Izzy for Victoria Aboriginal Communities was funded by the Victorian Government’s Public Sector Innovation Fund. 

Meet self-confessed tech geek, Board member Robert Morsillo, who works at Telstra as a Senior Advisor in Digital Inclusion.

Youth IT Careers graduate, Kyle Stewart, has kicked started his IT career with a role at Easyweb Digital .

Youth IT Careers’ inaugural Sydney class has graduated with promising employment outcomes for young people who have faced disadvantage.

We're proud to announce that our inclusive new design for Ask Izzy is now live. As well as a friendlier and moe inclusive feel, we've made it easier to find Aboriginal and Torres Strait Islander services.

Infoxchange teamed up with Micah Projects in 2007 to build our first customisable version of our client and case management application, SRS. In fact, Micah Projects were our very first SRS clients.

With a new look and feel for the site to be released in October, the Aboriginal and Torres Strait Islander flags have now been added to search results and service listings.

I CAN with MYOB is a new program that focuses on training mature jobseekers, return to work parents and people looking to build skills to support themselves in the digital economy.

 Last month our Youth IT Careers students had the opportunity to visit the J.P. Morgan offices to gain a better understanding of career opportunities within the field of IT.

We talk to Launch Housing about what sets our client and case management system apart in the not-for-profit sector.

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