Technology for social justice

Annual report

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The Infoxchange Group is proud to showcase our achievements in the 2023 Annual Report.

This year further demonstrated the importance of our work to bring technological efficiencies and stability to an overburdened sector. 

We saw the continued ripple effects of the pandemic and cost-of-living crisis facing many families and vulnerable community members, coupled with significant staffing and funding challenges faced by the not-for-profit sector. Data from Ask Izzy and our national service directory tracked several consecutive months of record-breaking service demand.

Responding to these demand challenges, our products and services have supported over 35,000 organisations in the last year with digital transformation and the use of data to measure impact growing in importance.

This year also saw the not-for-profit sector awaken to the realities of cyber security threats, with several large organisations targeted in high-profile cyber-attacks. One in eight organisations has experienced a cyber security incident in the last year, yet the sector remains largely unprepared with significant shortcomings, particularly in small to medium-sized organisations.

We are delighted to see our Digital Transformation Hub continue to provide value to the sector in critical areas, including technology foundations, cyber security, digital marketing and information systems. Since launching in 2021, we have helped over 20,000 organisations build digital capability and resilience.

Over 400 delegates joined us for the Connecting Up Conference this year to learn about the latest technology trends and discuss how to work together to continue building capacity in the sector. We very much appreciate the support from our sponsors, partners and speakers, including keynote presenters Australian Charities and Not-for-Profits Commissioner Sue Woodward AM and eSafety Commissioner Julie Inman Grant.

We thank our customers and partners across the government, corporate, academic and not-for-profit sectors for your support during the year. Our long-term strategic partnerships continue to play a crucial role in helping us achieve impact at scale. 

Our team continues to work with a sense of urgency to help connect people with much-needed services and lead digital transformation across the sector. We thank all our staff, volunteers and advisory group members for your hard work and dedication in what has been a very challenging year. 

We also thank our Board members for generously giving their time during the year and for their stewardship, guidance and unwavering support.

Our vision of technology for social justice remains at the heart of everything we do. 

Thank you for your support.

Elana Rubin (Chair) and David Spriggs (CEO)

View our Annual Report online

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