Building data confidence to support families with disabilities

Community Living Association Inc (CLA) provides essential parenting support to parents with intellectual disabilities. When funding changes threatened the program, CLA needed a stronger data story to demonstrate its value and to better advocate for the families they support.

Through the Data Catalyst Network, Infoxchange partnered with CLA to co-design a practical outcomes framework, develop an easy-to-use dashboard, and deliver customised data training to build staff capability.

“We knew we needed to improve how we use data – not just for reporting, but to make better decisions and strengthen our case for support. Working with Infoxchange gave us a co-designed framework, a dashboard we can actually use, and training that’s built our team’s confidence. It’s been a genuinely collaborative process,” said Tania Lawrie, Coordinator at CLA.

Together, we helped CLA shift from ad hoc reporting to a clear, evidence-based impact narrative, making it easier to demonstrate outcomes to funders and influence systemic change.

With increased confidence and the right tools, CLA is now well placed to use data for informed decision-making, stronger funding applications and long-term impact.

“We needed a stronger data story to show the importance of our parenting support program. Partnering with Infoxchange helped us collect and share meaningful data – so we can better advocate for families.”