Annual report
Infoxchange is proud to share our 2025 Annual Report.
At Infoxchange, we believe that genuine progress is achieved through partnership. By working collaboratively across sectors – bringing together government, philanthropy, technology, corporate partners, and the community sector, and grounding everything we do in lived experience – we can disrupt disadvantage and improve outcomes.
This year, with our partners, we were proud to support more than 38,000 community organisations with technology solutions that enable them to deliver vital services. Through our trusted client and case management system, national service directory, donated and discounted technology, IT services, and capacity building initiatives, we remain steadfast in our mission to ensure that no one is left behind in an increasingly digital world.
Over the past year, our teams have embraced AI and partnered with the sector to build the skills and confidence needed for responsible adoption. Together, we’ve explored how AI can support everything from grant writing, fundraising, data analysis, and report creation to transforming outcome measurement and program delivery.
We have been pleased to see AI driven innovation emerging across the sector with support from our team including Clean Up Australia, using AI to capture and report environmental impact; Wombat Housing, whose award winning “Wombot” chatbot helps young people experiencing homelessness; and Edufarmers Foundation, addressing child nutrition with the help of an AI chatbot.
We have also continued to advance our commitments to reconciliation, accessibility, and inclusion – foundational pillars of our vision for technology that promotes social justice.
Looking ahead, our strategy calls on us to lift our gaze and ensure the sector is equipped to thrive in a future shaped by AI and digital innovation. Technology is not an end in itself – it is a means to create communities where everyone has the opportunity to thrive.
We extend our sincere thanks to our staff, volunteers, and community advisory group for their dedication and commitment, and to our Board for their guidance and stewardship.
We are also extremely grateful to our customers and partners across the community, government, philanthropic, academic, corporate and technology sectors. Your trust and collaboration enables us to collectively deliver impact at scale.
Thank you for your ongoing support as we pursue our shared vision of technology for social justice.
