Technology for social justice

News

Ask Izzy

Surge in food assistance searches on Ask Izzy in the lead up to Christmas

Posted on 15 Dec 2021

Ask Izzy has seen a surge in food assistance searches in the lead up to Christmas.

Filed in: Housing and homelessness , Women, youth and families | Tagged as: Ask Izzy , food

Going fast: developing software when requirements are ambiguous

Posted on 3 Dec 2021

Tim Kallady is the Founder and CEO of Piccard.ai, and one of the Code for Australia Fellows helping us to expand what Ask Izzy offers. In this blog, Tim explains some of the challenges and opportunities the group has identified.

Filed in: Housing and homelessness , About Infoxchange | Tagged as: Ask Izzy , design

Advising Ask Izzy: Dan's story

Posted on 19 Nov 2021

In our final Product Advisory Group member profile, we’re excited to introduce you to Student Welfare Officer Dan Shaw.

Filed in: Housing and homelessness | Tagged as: Ask Izzy , homelessness , food

Advising Ask Izzy: Elvis' story

Posted on 1 Oct 2021

In this post we’re excited to introduce you to Product Advisory Group member and mental health advocate Elvis Martin.

Filed in: Housing and homelessness , Mental health | Tagged as: Ask Izzy , mental health , product advisory group

Co-design: a better way to improve social services?

Posted on 1 Sep 2021

This guest post by Luis Herrera, a member of our Ask Izzy Product Advisory Group, explores co-design in the community sector.

Filed in: Housing and homelessness | Tagged as: design , Ask Izzy

Designing for people

Posted on 30 Jun 2021

Part 1: An introduction to human-centred design

Filed in: Digital skills , IT advice , About Infoxchange | Tagged as: design , Ask Izzy

Searches for drug and alcohol support surge in March and April 2021

Posted on 7 Jun 2021

Our Data team has found that the number of people searching for drug and alcohol support services on Ask Izzy and other Infoxchange service directories has doubled since the peak of COVID-19 in 2020.

Filed in: Mental health | Tagged as: Ask Izzy , Ask Izzy COVID reports , Coronavirus

Advising Ask Izzy: Sam's story

Posted on 15 Apr 2021

Sam's favourite thing about working at the library is meeting people from the communities he aims to help.

Filed in: Housing and homelessness , About Infoxchange | Tagged as: Ask Izzy , product advisory group

Supporting the Inquiry into Homelessness in Victoria

Posted on 10 Mar 2021

In February 2020, Infoxchange Group CEO David Spriggs gave evidence to the Parliament of Victoria’s Legislative Council Legal and Social Issues Committee for the Inquiry into Homelessness in Victoria.

Filed in: Housing and homelessness | Tagged as: Ask Izzy , client and case management