For the first time in Australia, service providers and policymakers are able to see where people most need help – thanks to the Ask Izzy Open Data Platform.
Ask Izzy's dedicated team of updaters play a crucial role in ensuring that people facing crisis can access essential support services such as shelter, food, clothing and health care.
With 91 percent of households connecting to the internet through computers, laptops and mobile devices, seeking help for sensitive issues online is becoming more and more common.
As part of our Ask Izzy Help at Hand project, we recently conducted a series of co-design research workshops and interviews with organisations delivering family violence services, as well as survivors of family violence.
In the last 12 months, food has overtaken housing as Ask Izzy's most in-demand category, with more than 3.5 times the number of people searching for food services than this time last year.
