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In this short series of blog posts we aim to demystify human-centred design for those who might be new to it and talk about some of the ways it can be used to help organisations make a positive impact with their work.

Our Data team has found that the number of people searching for drug and alcohol support services on Ask Izzy and other Infoxchange service directories has doubled since the peak of COVID-19 in 2020.

Sam's favourite thing about working at the library is meeting people from the communities he aims to help.

In February 2020, Infoxchange Group CEO David Spriggs gave evidence to the Parliament of Victoria’s Legislative Council Legal and Social Issues Committee for the Inquiry into Homelessness in Victoria. 

Meet Simon Vallone, Ask Izzy Product Advisory Group member and former Aboriginal project officer.

In this post, we’re delighted to introduce you to PAG member and youth advocacy worker Tameika.

In our twelfth and final report in this series, we present the key emergent themes around how COVID-19 impacted the services searched for by vulnerable people in Australia on Ask Izzy.

We’ve broken down some of the latest data on how COVID-19 impacted searches for culturally and linguistically diverse, refugee and asylum seeker support services on Ask Izzy, in our eleventh of a series of 12 reports.

In the tenth of a series of 12 reports, we’ve broken down some of the latest data on how COVID-19 impacted the way people in Australia search for drug and alcohol support services on Ask Izzy.

How has COVID-19 affected searches for Aboriginal and Torres Strait Islander support services on Ask Izzy? Find out in our latest report.

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